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Browse answers to common questions about bidding, payments, pickups, and more.

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Frequently Asked Questions

Bidder Knowledge Base

How do I pay my invoice online?
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What does "Bidding Per Unit" mean?
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What is Extended Bidding?
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What is a Max Bid?
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What is Buyer's Premium?
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What is the best way to search for items/auctions?
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How do I read my invoice?
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What is a reserve?
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Is shipping available for this auction/item?
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What if I'm exempt from sales tax?
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How was I outbid by less than the next required bid increment?
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I bid an amount — how is another bidder still in the lead at the exact same price?
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Is the item's owner allowed to bid against me?
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What do I do if I am not getting emails?
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How do I find completed auctions or unsold items?
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I have some assets to sell — what is the best way to sell them?
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