Most account changes happen under Profile in your dashboard.
What you can update in Profile
- Name, phone numbers and address
- Card on file, under Billing
- Alerts, under Notifications
- Password
- Tax-exempt certificates
You can turn on outbid alerts, closing reminders and win notifications. Want everything? Use the all on / off toggles to turn every email or text alert on at once. For texts, make sure your cell number is current.
We send outbid alerts, invoices, password resets and auction news. Add support@equip-bid.com for outbid alerts and invoices, and office@email.equip-bid.com for new auctions and news.
Want alerts by text too? Go to Profile, then Notifications.
- Click Forgot Password.
- Enter the email you signed up with.
- Open the reset link in your email. Check your spam folder if you don't see it.
- Create a new password, then sign in.
Know your password and just want to change it? Go to Profile, then Password.
Email support@equip-bid.com, or start a live chat once you're signed in.
Before you close it, pay any unpaid invoices. Your watchlists, messages and bid history will be deleted, and your bidder number can't be reused.
Just need a break? Turn off your emails instead, and your account stays safe.